Payment Terms

This legal document is an electronic record in terms of Information Technology Act, 2000,
and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes

Payment Terms

Payment Terms for different types of Vehicles shall be as listed on our site at that point of time.

We accept advance booking only if the booking amount is paid in advance.

Our fares do not include out of pocket expenses including but not limited to labor charges, parking charges, night surcharge, RTO challans, RTO taxes, waiting time charges, any type of levy and other similar charges shall not be our liability and therefore it shall be paid by you before delivery. User authorizes and allows us to lien the goods of your consignments in case of any type of non-payment from your side.

Additional Charges Policy:

You agree and acknowledge the Terms and Condition of the Shipment like – Halting at origin, Halting at destination, extra running etc) and Goods Receipt.

Extra Running Charges:

Goods will be delivered at the same destination for which shipment is booked. Any extra running of vehicle from the destination point shall be charged double the Rupees per kilometre (Freight/Kilometre = 2 times of rate/kilometre).

Cancellation & Refund Policy:

On booking a shipment or making payment of a shipment, you agree and acknowledge our cancelation policy which is accepted by you at the time booking a shipment.

Further, you agree and acknowledge to notify us immediately for cancellation of a booking request. You shall provide us complete details of booking through our customer care interface. In case you have wrongly booked or wants to cancel the shipment than our customer care team will check the vehicle placement status and may waive off the cancellation charges and we may refund your received amount in 2 weeks’ time from the date of cancellation request accepted. Mavyn has sole discretionary right to on waiving off the cancelation charges.